FAQs

What do the terms “streak” en “streak max” mean?

A winning streak is the number of games won in a row. The streak max is the maximum streak you have managed to achieve.

What do the numbers mean behind the usernames of my friends?

These numbers are the rankings we are keeping track of. The first column indicates the number of wins by that user, the second column the number of losses, the third column is the current winning streak and the last column is the highest winning streak that user ever got. You can sort your friends on these rankings by clicking on the column name on top of the list.

I’ve reset my password, but I can’t find my new password?

We’ve mailed you your new password. If you don’t see the email in your inbox, please check your spam folder. It might take some minutes before the email arrives.

How can I delete a game?

Ended games will be deleted automatically within 48 hours. You can swipe the game to remove the game (iOS) or long press (Android) the game to remove it. Games that already started can't be deleted, to prevent foul play.

I keep getting the error message: “invalid move”, what is wrong?

There are a few possibilities. The most likely scenario is that you’ve created (a) invalid sequence(s). Remember that they must contain at least 3 tiles. Another possibility is that you didn’t add a new tile on the table. In this case, you’ll have to pass. If neither of this is the case, please try to reset the game by using the “refresh” button and try again. If this doesn’t fix it, please send us a screenshot and a description of your moves.

The board is a mess, I would like to move entire sequences! Is this possible?

Yes: this is possible. Press and hold the sequence you would like to move until it lights up. The sequence can now be dragged all over the screen.